Privacy Policy

Lexis English respects your right to privacy. It is our policy, in accordance with the Privacy Act, to protect any of your personal information that we collect or retain, and to use it for legitimate business purposes only.

Types of information held

The personal information we collect, and hold depends on our relationship with you. We collect personal information from you only if it is reasonable and practical to do so.

Types of information collected may include but is not limited to: your name, address, date of birth, telephone contact details, e-mail contact details, educational qualifications, occupation, nationality, country of birth, languages spoken, proposed education pathway, academic progress reports, incident reports, class attendance details.

While you generally do not have an obligation to provide any information to us, if you choose to withhold information that has been requested, Lexis English may not be able to provide the services that depend on the collection of such information.

Use, security and disclosure of personal information

Personal information is used primarily for the purpose for which it was collected – to enable us to transact our business activities, to provide you with the services you require, or to provide you with information about our organisation.

Lexis English takes appropriate measures to ensure that personal information is securely stored and protected from unauthorised use, disclosure, loss, or alteration and that it is only accessed by authorised personnel who require the information for the performance of their duties.

Personal information may be disclosed to third parties, such as Australian Commonwealth and State agencies and various other organisations as required by law.

It is our policy to destroy or de-identify personal information when it is no longer required.

Accuracy of personal information

We take reasonable steps to ensure that the personal information we collect, use and disclose, is accurate and up-to-date.

To assist us in this process, we recommend that you advise Lexis English of any change in your residential address, phone number, or other necessary personal information as soon as practicable.

Student visa holders are required to notify Lexis English immediately of any changes to their contact information.

Access to personal information

Should you require access to your personal information or have any concerns or questions relating to how this information is stored or managed, please contact the appropriate Lexis English campus.

Please be aware that in some instances, access may be denied for legal purposes. We reserve the right to charge a fee for the provision of your personal information.